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FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our products and services.

Thank you for supporting our small business! It means the world. - xo, Kali Lynn.
Thank you for supporting our small business! It means the world. - xo, Kali Lynn.

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Once your order ships, you’ll receive a tracking number by email.

Once your order has shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.

We accept returns within 14 days of delivery on eligible items for store credit or exchange only. Items must be unworn, unwashed, and have original tags attached. Visit our Return Policy page for full details.

Customers are responsible for return shipping costs unless Re:do was purchased at checkout. If Re:do was purchased, eligible return shipping is covered through Re:do. Original shipping charges are non-refundable and are not included in store credit. 

The following items are non-returnable:

  • Sale or clearance items
  • Accessories
  • Bodysuits
  • Swimwear
  • Undergarments

Oh no — that’s on us! Please email us within 3 days of delivery with photos of the item, and we’ll make it right as quickly as possible.

Some items may be restocked depending on availability. If an item or size is sold out, sign up for restock notifications on the product page to be notified if an item becomes available again. Follow us on social media to stay updated on new arrivals and restocks.

Sizing can vary by item and brand. We recommend checking the sizing information listed in each product description. If you need additional help, feel free to contact us before ordering.

Yes! We offer free local pickup in Sand Springs. Select pickup at checkout. Please wait until you receive your "Ready for pickup" notification before coming.

You can reach us anytime through our contact page or by emailing us at leah@kalilynnboutiques.com. We’re always happy to help!

Kali Lynn Boutique was created with the goal of helping women feel confident, beautiful, and comfortable in every season of life. Every piece is thoughtfully chosen with love — and named after the owner’s daughter, Kali, making the boutique even more meaningful.

Only one discount code or promotion may be applied per order. Free standard shipping is still available on orders of $100 or more after discounts are applied.