FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our products and services.
- xo, Kali Lynn.
Orders are typically processed within 2–5 business days (excluding weekends and holidays). Once your order ships, you’ll receive a tracking number by email.
Once your order has shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.
We accept returns within 14 days of delivery on eligible items. Items must be unworn, unwashed, and have original tags attached. Visit our Return & Refund Policy page for full details.
Original shipping costs are non-refundable, and customers are responsible for return shipping fees unless an item arrives damaged or incorrect.
The following items are non-returnable:
- Sale or clearance items
- Accessories
- Bodysuits
- Swimwear
- Undergarments
Oh no — that’s on us! Please email us within 3 days of delivery with photos of the item, and we’ll make it right as quickly as possible.
Some items may be restocked depending on availability. Follow us on social media or sign up for restock notifications to stay updated on new arrivals and restocks.
Sizing can vary by item and brand. We recommend checking the sizing information listed in each product description. If you need additional help, feel free to contact us before ordering.
At this time, we do not offer local pickup.
You can reach us anytime through our contact page or by emailing us athello@kalilynnboutique.com. We’re always happy to help!
Kali Lynn Boutique was created with the goal of helping women feel confident, beautiful, and comfortable in every season of life. Every piece is thoughtfully chosen with love — and named after the owner’s daughter, Kali, making the boutique even more meaningful.